FAQ

Q1) How do I upload photos?

Answer: In 3 easy steps you can have your Custom Polaroid Pack. 1) select a pack color. 2) scroll page to enter recipient name and/or description. 3) You can either click browse and select which pictures you want printed or drag and drop photos on desktop.

Troubleshoot: after entering name, zoom out of screen before uploading photos.

Q2) Do you sell my pictures and information?

Answer: We do not keep any photos that you upload. As much as we’d love to hear about the stories behind each picture, there are many orders to get through and our time is not valued by selling or sharing your personal information/photos. Good question.

Q3) How do I get my small business promoted?

A:

Q4) Can I upload n*des?

A: No. As stated in our policy, if you send them, we will NOT print them out and no refund is issued. Underwear pics are also not permitted. Swimsuits are allowed as long as there is no explicit content.

Q5) How long is shipping?

A: Depending on order size, the default for 1 or 2 Polaroid Packs is 5-8 business days w/ First Class Letter Mail w/ NO tracking. You can upgrade to faster shipping for $3. This takes 4-6 business days w/ USPS First Class Parcel w/ tracking. 

Q6) Do you do bulk orders?

A: Yes! Whether it’s a Baby Shower, Graduation, Wedding, etc. we’d love to provide you memorable party favors. Feel free to fill out our Custom Order Form (here). See Form for more detail.